Retail
Order booking, customer support
CONVERSATIONAL OPERATIONS PLATFORM (COP)
Turn Conversations into Execution
A voice-first, WhatsApp-native Conversational Operations Platform built on an AI-Governed Automation Engine — helping businesses engage, automate and scale in every customer conversation.
Powered by an AI-Governed Automation Engine
Built on LISTEN Framework | Governed by TARA
The VaaniCRM platform is designed to support different high-engagement business scenarios.
Order booking, customer support
Lead capture, site visits
Patient engagement, care orchestration (VaaniCare)
Tracking, delivery updates
Reservations, orders
Orders, offers, loyalty
Ticketing, follow-ups
An AI-powered care orchestration platform for patient engagement, triage, appointment booking, follow-ups and long-term care. Built for the Indian healthcare ecosystem.
Explore VaaniCare
A complete Conversational Operations Platform designed for scale, governance and real outcomes.
Natural conversations in 10+ Indian languages
Build and deploy workflows quickly
Safety, compliance and cost control
WhatsApp, Web, APIs. Multiple LLMs (Qwen, Mistral, etc.)
Token-aware design with TARA
Drive efficiency, productivity and growth
Token-Aware Reference Architecture — The Economic Layer of AI Systems. VaaniCRM is designed on TARA principles to ensure cost-efficient, scalable and responsible AI operations.
Discover how वाणी CRM can help you automate customer conversations, improve efficiency and drive growth — with the power of AI and the principles of TARA.
Conversations
Today.
Opportunities
Tomorrow.
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